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Privacy Policy

General

This policy describes how Erika Elinor AB collects and processes your personal data. Your privacy is important, and all information is handled in accordance with the EU General Data Protection Regulation (GDPR). This is to ensure that you feel safe and informed about how your personal data is managed.

There must always be a legal basis under the GDPR for the processing of personal data. Data protection and privacy are a responsibility, and therefore this policy may be updated from time to time. As a general rule, your personal data is processed based on your consent, after you have been informed about how your personal information will be used.

By using the services of Erika Elinor AB, you accept this privacy policy and the processing of your personal data. You also consent to the use of electronic communication channels to communicate with you and send information.

What is personal data?

Personal data is any information that can be linked to an identifiable individual. This includes, for example, name, email address, telephone number or postal address. Electronic data such as IP addresses, which indicate from where you access a computer or mobile device, are also considered personal data.

What personal data is stored?

Erika Elinor AB stores and processes the following personal data:

  • Contact and booking forms: If you choose to contact me via a form on the website, information such as name, email address, telephone number, company name and the content of your message will be stored. This data is processed in order to respond to your enquiry and provide the information or service you have requested.
  • Website references: JAfter a completed assignment, I may request a reference. References are stored until they are replaced by new ones or until you request their removal. With written consent, text, images and any associated links may be published on the website.

Third party data collection

The website uses cookies to improve the user experience. This includes tracking and analytics tools managed by third parties. The following services are used to collect and process personal data:

  • Google Analytics and Facebook Pixel: To track and analyse website usage.
  • MailerLite: To manage newsletters and email campaigns.
  • Dubsado: For project management, bookings and client administration.
  • Microsoft: For scheduling and online meetings.

You can read more about what data Google, Facebook, MailerLite, Dubsado och Microsoft collect and why in their respective privacy policies. These services are required to process personal data in compliance with GDPR.

Sharing and transfer of personal data

In order to deliver my services, personal data may be shared with or transferred to other companies whose services I use. Any such data is handled in accordance with applicable laws and regulations. Necessary information may also be disclosed to authorities if required by law or if you have given your consent.

Data retention

Your personal data is stored only for as long as necessary to fulfil the purpose of the processing or for as long as required by law. Examples include:

  • Data from contact forms is deleted after 12 months.
  • Invoicing data is stored for seven years in accordance with accounting legislation.
  • References are stored until you request their removal.

Your rights

You have the right to contact Erika Elinor AB if you wish to:

  • Access the personal data stored about you.
  • Request correction or transfer of your data.
  • Request restriction of the processing of your personal data.
  • Object to processing or request deletion of your data.

If you have complaints regarding how your personal data is processed, you have the right to contact the supervisory authority, the Swedish Authority for Privacy Protection.

Security

Erika Elinor AB takes appropriate measures to protect your personal data through secure systems and procedures, including encryption and regular security reviews.

Contact information

If you have any questions about this privacy policy, the processing of your personal data or wish to exercise your rights, you are welcome to contact me at info@erikaelinor.com.